ETIQUETTE OF THE CASTLE

GARY DOUGLAS

Always be respectful of the Castle and grounds.

Electronic music is not allowed to be played at the Castle so please bring earphones if you wish to listen to loud music.  

Place drinks on tables only. Do not place on the floor, anywhere. Drinks are not allowed in the Bedrooms.

Please Respect the Piano. It is not a table. Charges will apply for any restoration.

Always respect all property of the Castle. Guests are responsible for any loss or damage to Castle property caused by them, their friends or by any person to whom they are responsible.

Tea, coffee and beverages can be consumed in the Restaurant area, Reception and in the Cognac room only. No food and drink in the Bedrooms at any time.

The Castle is a smoke free zone. The Vape Room is a designated smoking area for your convenience on the 4th floor above the Library. You are welcome to smoke outside also.

Social areas – Reception, Billiard Room, Cognac Room, Ballroom and Vape Room are all to be vacated by midnight in consideration of guests sleeping.

Check in is from 2pm, and check out is by 12 midday.

The duvets are specially designed for each room. Please do not have sex on the duvets as they are expensive and unique. Charges will apply for cleaning costs.  

Bills to be settled upon presentation. All major credit cards accepted. Personal checks not accepted.

Storage for luggage is available. Please contact reception to arrange.  

Valuables can be stored in a safe for guests. Please contact reception to arrange.  

The Castle shall not be held responsible for the damage or loss of any property owned by the guest or anyone connected to the guest’s stay. Any valuables left in Bedrooms are personal responsibility of the guest.  

The manager reserves the right to request any guest to vacate his or her room at any moment without previous notice and without assigning any reason whatsoever and the guest will be bound to vacate when requested to do so.  

Dress code at the Castle is elegant. Guests are expected to dress smart for dinner. Men must wear a jacket. Ladies are invited to dress elegantly. Dresses preferred. Tracksuits, t-shirts and jeans are not acceptable at the Castle. The dress code for the Castle is smart/ casual. Guests should be well dressed and respect the atmosphere of the Castle at all times.

Please respect your fellow guest’s privacy at all times.

The Castle has a no-pets policy.

Refrain from throwing anything in the fireplaces.

Guests are requested to lock the door of their room when going out or going to bed.

Guests are expected to conduct themselves in a respectful manner and will not cause nuisance or annoyance within the Castle and grounds.

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